1. Information We Collect
We collect information in the following ways:
- Information you provide: This includes your account information (name, email, phone number), profile information, and message content.
- Automatically collected information: This includes device information, logs, and usage statistics necessary for service delivery.
- Information from third parties: We may receive information from third-party services that you connect to your CallX account.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Develop new features and functionality
- Process and complete transactions
- Send you technical notices and support messages
- Detect, investigate, and prevent fraudulent transactions and unauthorized access
- Comply with legal obligations
3. End-to-End Encryption
CallX uses end-to-end encryption for all messages, voice, and video communications. This means that only you and the people you're communicating with can read or listen to what is sent, and nobody in between, not even CallX.
The encryption keys used to encrypt your communications are stored only on your device. CallX does not have access to these keys and cannot decrypt your communications.
4. Data Retention
We retain information only for as long as necessary to provide you with our services or for other legitimate business purposes, such as maintaining the security and integrity of our platform.
When you delete your account, we delete your personal information and communications within 30 days, unless legal obligations require us to keep certain information for a longer period.
5. Sharing Your Information
We do not sell your personal information to third parties. We may share information in the following circumstances:
- With your consent
- With service providers who need access to such information to perform services on our behalf
- When required by law
- In connection with a sale or merger of our company
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing and reviewing your personal information
- Correcting inaccurate information
- Deleting your personal information
- Restricting or objecting to our use of your information
- Data portability (receiving your data in a structured, machine-readable format)
To exercise your rights, please visit our Contact page.
7. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please visit our Contact page.
Last updated: May 9, 2025