Contact Us

At CallX, we're committed to providing secure communication. To maintain our security standards, we only communicate through CallX's platform using CallX IDs.

Important Security Notice: CallX does not use external phone numbers, email addresses, or third-party messaging platforms for support. Any communication claiming to be from CallX through these channels should be considered suspicious.

Customer Support

  • General Support
    CallX ID CALLX-SUPPORT-23675
    24/7 general assistance for all CallX users
  • Account Recovery
    CallX ID CALLX-RECOVER-78912
    Help with account access, activation, or recovery
  • Technical Support
    CallX ID CALLX-TECH-44832
    Assistance with technical issues and troubleshooting

Business & Enterprise

  • Enterprise Sales
    CallX ID CALLX-ENTERPRISE-10592
    For organizations interested in CallX Enterprise solutions
  • Business Support
    CallX ID CALLX-BSUPPORT-63417
    Dedicated support for CallX Business customers
  • API & Developer Support
    CallX ID CALLX-DEV-95281
    Assistance with the CallX API and development tools

Specialized Departments

  • Security Team
    CallX ID CALLX-SECURITY-37291
    For security vulnerabilities or privacy concerns
  • Legal Department
    CallX ID CALLX-LEGAL-84156
    For legal inquiries and compliance matters
  • Media Inquiries
    CallX ID CALLX-MEDIA-51378
    For press and media-related communications

Regional Support

  • North America Support
    CallX ID CALLX-NA-26451
    Available 8am-8pm ET, Mon-Fri
  • Europe Support
    CallX ID CALLX-EU-39814
    Available 8am-6pm CET, Mon-Fri
  • Asia-Pacific Support
    CallX ID CALLX-APAC-72348
    Available 9am-7pm SGT, Mon-Fri

How to Contact Us Through CallX

  1. Open your CallX app
  2. Tap the "New Message" icon
  3. Select "Add by CallX ID"
  4. Enter the appropriate CallX ID from the list above
  5. Send your message with a clear description of your inquiry
  6. Our support team will respond within 24 hours (typically faster during business hours)